Cancellation and Rescheduling Policies

Group

Of course we all intend to keep our commitments, but we also know that life happens.

So if you need to cancel or reschedule for any reason, please do so according to the policies below. This allows others to take the appointment time. Please note: cancellations and rescheduling are only available up to 24 hours before the scheduled session.

Cancellation Policy:

You will receive a 95% refund if you cancel at least 5 days before the session. If you cancel within 5 days before the session, you will receive a 50% refund. Cancellations are only available up to 24 hours before the session.

Rescheduling Policy:

100% of your payment will be applied to the session you reschedule to if you reschedule at least 5 days before the session. If you reschedule within 5 days before the date and time of the session, you will be charged 20% of the session price. Rescheduling is only available up to 24 hours before the session.

Individual:

Of course we all intend to keep our commitments, but we also know that life happens.

So if you need to cancel or reschedule for any reason, please do so according to the policies below. This allows others to take the appointment time. Please note: cancellations and rescheduling are only available up to 24 hours before the scheduled session.

Cancellation Policy:

You will receive a 95% refund if you cancel at least 7 days before the session. If you cancel within 7 days before the session, you will receive a 50% refund. Cancellations are only available up to 24 hours before the session.

Rescheduling Policy:

100% of your payment will be applied to the session you reschedule to if you reschedule at least 7 days before the session. If you reschedule within 7 days before the session, the reschedule fee will be 25% of the session price. Rescheduling is only available up to 24 hours before the session.